Frequently Asked Questions

Non-medical home care provides assistance with daily living activities to help individuals remain safe, comfortable, and supported in their homes. Services focus on practical, hands-on support rather than medical or clinical care.

Home care is designed to support independence while offering reliable assistance with everyday needs.

Eden Care Services provides non-medical home care only. We do not offer medical, clinical, or skilled services.

This includes, but is not limited to, medical treatment, skilled nursing, therapy services, diagnoses, or clinical evaluations. Individuals requiring medical care should consult licensed healthcare providers.

Care is delivered by trained care professionals operating under an accountable agency model. Depending on location and service needs, care may be provided by caregivers, Home Health Aides (HHAs), or Certified Nursing Assistants (CNAs).

All care professionals operate within defined roles and under appropriate supervision.

Eden Care Services provides home care services in designated counties throughout Maryland and Pennsylvania.

Service availability depends on location, scheduling needs, and caregiver coverage. Availability is confirmed during the care assessment process.

Service start times vary based on individual needs, location, and availability. In many cases, services can begin shortly after a care assessment and scheduling confirmation.

Our team works to coordinate services efficiently while maintaining reliable caregiver placement.

Eden Care Services accepts private-pay clients in both Maryland and Pennsylvania. Payment arrangements are reviewed prior to the start of services to ensure clarity and understanding.

In certain situations, services may also be available through state-supported long-term care programs when eligibility and authorization apply.

Care schedules are developed based on individual needs and preferences. Services may be provided on a short-term or ongoing basis and adjusted as needs change.

Schedule updates are coordinated through communication with our team to maintain consistency and continuity of care.