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For healthcare & community professionals

A clear route for professional home-care inquiries

For discharge planners, case managers, social workers, and community professionals: start with the state, ZIP code, broad support need, and requested timing. Eden reviews service fit and capacity before accepting a case.

Two care coordination staff discuss intake at a desk.

Start with an administrative inquiry

Include your work contact, state and ZIP code, broad support request and proposed timing. Eden will review service fit, the people who should participate and the appropriate next step.

Review the state pathway

Pennsylvania referrals focus on non-skilled home care. For Maryland, our team helps coordinate conversations about personal assistance and nursing needs. We review the individual’s care needs, proposed schedule and the professionals involved before arranging a start.

Licensure and scope

Coordinate the next stage

Eden confirms who should participate, what information is needed, and the approved way to exchange records. Service review includes the proposed tasks, schedule, staffing, payment or authorization requirements, and safe transition arrangements.

Plan discharge responsibilities

A requested discharge date does not establish that Eden has accepted a case or assigned staff. Confirm the start arrangement and responsibilities with the authorized team before discharge.

Family hospital-to-home checklist