Important information about care and your rights

Website Information Is Educational and Administrative

Information on this website is intended to explain Eden’s services, care-planning process, and general home-care topics. It does not diagnose a condition, prescribe treatment, replace a healthcare professional, establish a nurse-patient relationship by itself, or override a treating provider’s instructions.

If you have a medical question, contact the appropriate licensed healthcare professional.

Services are organized for each state

Maryland care planning includes support for daily living and a distinct pathway for needs involving licensed nursing. The care team discusses the individual plan, professional responsibilities and appropriate coordination with healthcare providers.

Eden’s Pennsylvania Home Care Agency/Home Care Registry services are non-skilled. Pennsylvania service pages must not be interpreted as skilled nursing, therapy, or home-health services.

How care schedules are arranged

Service availability can depend on:

• State and county
• Exact service need
• Schedule
• Required staff role and competency
• Current staffing
• Assessment/care planning
• Clinical orders/documentation when applicable
• Payer authorization when applicable
• Home environment and safety considerations

Your care team will discuss the proposed services and schedule with you before an arrangement begins.

Eligibility and Coverage Are Not Guaranteed

References to private pay, long-term care insurance, CHC, OBRA, Medicaid, managed-care plans, waivers, or other payment pathways are informational.

Actual payment/coverage depends on current Eden participation, client eligibility, authorization, covered service, approved hours/units, effective dates, policy terms, and other payer requirements.

Care Services Do Not Guarantee a Particular Result

Eden does not guarantee prevention of falls, hospital readmission, disease progression, complications, caregiver turnover, or another particular medical or functional outcome.

Care is provided according to the approved service arrangement and within the applicable role/scope.

Individual Caregiver or Nurse Assignment Can Change

A Careers Page Is Not an Offer of Employment

Job descriptions, recruiting materials, and application opportunities are informational. Submission of an application does not guarantee interview, employment, schedule, compensation, or assignment.

Service Information Can Change

Eden seeks to keep website information current, but licenses, programs, payer participation, contact information, staffing, service areas, and operational policies can change.

Check the review date on time-sensitive information and contact Eden to confirm the current details for a specific regulated service.

Third-Party Websites Have Their Own Terms and Policies

Eden may link to government agencies, insurers, program resources, or other third parties for convenience and education. Eden does not control third-party content, availability, privacy practices, or eligibility determinations.

Do Not Submit Unnecessary Sensitive Information

Public website forms are designed for high-level inquiry/referral routing. Users should not submit full medical records, detailed medication lists, Social Security numbers, insurance/member IDs, or other unnecessary sensitive information through an ordinary public form.

Read the privacy policy for information about the website technology in use and ways to raise a privacy question.

These Notices Do Not Limit Client Rights

Clients may raise concerns and use applicable agency/state complaint processes without retaliation as provided by applicable requirements.